top of page
Interactive Voice Server
Never miss a call or a customer with IVR
With the SVI, control your telecom flows!
The Interactive Voice Server (IVR) is essential for a professional telephone reception. It welcomes callers (prospects, customers) with an automatic answer and immediate support.
When you call a number that asks you to type 1 or type 2 to reach such a service or such a feature, you are connected via an IVR.
The profitability of an IVR is no longer to be demonstrated: by automating the telephone reception, the costs are considerably reduced and the loss of calls is avoided. Guided by a vocal tree structure defined upstream, the caller, meanwhile, finds his information efficiently.
IVR features
Manage your phone calls 24/24 and 7/7 thanks to IVR. Configurable according to your needs, you can:
Create and manage your scripts and scenarios in real time.
Manage your opening and closing hours.
Access the list of calls (numbers, time, geolocation of the caller, recording of conversations, etc.).
Set up voicemail with guidance via DTMF and voice recognition.
Voice mail and sending voice messages by email in MP3 file.
bottom of page